BUSINESS PROCESS OUTSOURCING
With the globalization of commerce, Business
Process Outsourcing ("BPO")
is emerging as a key business opportunity in India. It has
been proved that by outsourcing non-core business processes
to service providers companies can focus on their core
competencies and create value for their stakeholders. India
is one of the jurisdictions, which provides high value in
the form of skilled and comparatively cheap labour and good
technology backend infrastructure making it a favored BPO
destination.
Increasing numbers of businesses and other institutions are
turning to outsourcing to achieve mission critical
objectives such as: (i) the reduction of costs and internal
staffing commitments; (ii) the release of scarce capital to
more productive uses; (iii) access to specialized expertise;
and, in some cases, (iv) to establish or strengthen
strategic business relationships. While the benefits of
outsourcing are compelling, there are substantial risks
associated with the transfer of business critical functions
(such as the operation of a firm’s IT systems) to a third
party service provider. It is vital that the structure of
the deal and the principal agreements effectively address,
manage and allocate the risks associated with the
outsourcing, while providing the customer with the requisite
level of flexibility. Law Firm has the expertise and the
experience to assist businesses chart the outsourcing course
wisely.
In the Indian context, BPO is synonymous with IT enabled
services ("ITES"), whereby business processes and/or
services are performed in India and delivered over
communication networks, including the Internet worldwide.
Law Firm can assist businesses with all aspects of the
outsourcing process, including:
Initial and Ongoing Due Diligence
Managing the Bidding Process
Consideration of Regulatory Issues
Dealing with Existing Contractual Arrangements
Employment and Labour Issues solved
The Impact of Tax Consequences solved
Negotiating IT Outsourcing Agreements and Contracts
Privacy Issues
Intellectual Property Rights
Limitation of Liability
Force Majeure solved
Business Continuity Planning solved
Integrating Acquisitions solved
Termination and Transition
Guiding our clients on the various laws and
regulations relating to outsourcing BPO in India
Advising our clients on allied laws, rules, regulations and
guidelines, such as permissibility of foreign investments,
protecting of IPRs,
issues arising in the context of the Information Technology
Act, 2000
Assisting our clients in obtaining the relevant regulatory
approvals in India.
Advising our clients on structuring their BPO operations in
India, from a legal, regulatory and tax (both direct and
indirect perspective.
Assisting our clients in complying with Indian transfer
pricing regulations · Conducting due diligence exercises in
case of acquisition of a target company in the BPO
stratosphere
Advising on issues relating to data protection and privacy
in India
Law Firm's advice is a comprehensive blend of business
strategy, in-depth industry specific legal issues and global
tax minimization.