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E-discovery Outsourcing India- Ethical issues
Ethical issues of
E Discovery Outsourcing
India. The recent
withdrawal of Boies, Schiller & Flexner of the Adelphia
bankruptcy case for alleged disclosure and conflict issues
with respect to a document management company stresses the
need for the profession of clear guidance in dealing with
outside suppliers electronic discovery.
Even the appearance of possible ethical issues related to
the provision of e-discovery services, in particular with
regard to the sudden emergence of third parties 'industry'
non-legal providers can become a show in the lawsuit, or
worse . Unresolved ethical issues in this area can become
traps for the unwary, which could result in extreme
penalties, denial of rights, restoration of rights,
disciplinary action and damage to professional reputation.
Ethical issues related to non-legal services
in litigation
are not new. The
American Bar Association, through its Model
Rules of Professional Conduct and Code of Professional
Responsibility predecessor, has long sought to regulate the
problems that may arise, if not legal services are provided
by the client, outside counsel or a third party. But
e-discovery is not a simple photocopy. Given the high risks
of cost, complexity and proximity to the center of the
litigation process, the so-called e-discovery, at least, of
a new attention to the details of best ethical practices.
Each of the three basic models for non-legal services has
its pitfalls.
The DIY approach appeals to some sophisticated customers.
Ideally, these organizations are looking beyond potential
cost savings of electronic discovery to align their records
management practices more closely with potential litigation
and regulatory requirements. However, the Metropolitan Opera
Zubulake and cases that show the evident dangers of customer
errors or omissions are more than theoretical, and external
consultants have a definite obligation to ensure customer
due diligence on any related services right thereunder. But
the ability of lawyers to oversee the efforts outside of the
house is limited and the lawyer informed customers will
always respond to calls from opposition parties and the
court or to defend against claims of impropriety.
When
law firms
provide ancillary services, the Rules of
Professional Conduct are always applied, even when related
services are provided and legal right in circumstances that
are different from each other, for example through private
agencies or personal different support within the firm,
"said Model Rule 5.7. Provision of nonlegal services a
company may also raise the problem of the attorney or
witness. " Model Rule prohibits lawyers serve as advocates
in court where "the lawyer is likely to be a necessary
witness." These situations may arise when the adequacy of
the law firm's conduct of the process of discovery is
concerned. A court would then have to choose which
bank-client, the law firm or both, must take responsibility
for the problem. In addition, if the conduct is inadequate,
and the client is sanctioned, the end client can assert a
negligence claim against law firm. concerns about potential
conflicts of interest as the declaration that "a lawyer may
not allow related business interests to affect
representation, for example, referring to customers of a
company in which the lawyer has an undisclosed financial
interest. "
The third scenario of using outside vendors, is perhaps the
most common in the main proceedings, and the most difficult.
While it is common for companies to recommend vendors of
photocopiers and the like, the limitations of the model
regulation also occur in these relationships. E-discovery
extra inevitably raises red flags, given the difficulties
inherent in fulfilling the responsibilities of supervision.
Among the concerns here are exclusive agreements in
question, especially the agreements which customers may be
unaware. Customers Model Rules hiring outside vendors face
controlled by their lawyers, if the client knows that the
attorney-client privilege can not apply, but the attorney
general, forced to deny compensation for the third of these
references.
Model Rule requires lawyers to police the unauthorized
practice of law. This rule could be involved when a seller
informs a defendant client that a particular document is or
is not relevant (or privilege) for production of documents.
The rule states that lawyers should at least coordinate the
efforts of private providers and independently review the
results of these efforts.
Given such problems, the profession needs a guide to best
ethical practices explicitly confirm the steps that can and
should be taken in the course of providing e-discovery
services. This guide should help ensure ready compliance
with the essential objectives of the rules of ethics, and
eliminate practices manifestly inadequate before they are
frequent. At a minimum, as a guide to foster communication
between lawyers, clients and suppliers about their
respective roles in the process of e-discovery.
Information Technology raised the level of professional
competence
Technology has changed the way we practice law. Search
Databases case we support research faster, banks help us
share the work product and document management systems help
to organize our cases. Many of these tools are exactly that:
tools that help us work more efficiently and with greater
organization. Lawyers may choose to use these technologies
as they see fit.
However, in the field of
electronic discovery outsourcing, which is
inherently tied to technology, not using available
technology limits the ability of counsel to represent the
interests of a client. In the era of electronic information,
it is literally impossible to produce all relevant
information without the use of some information technology.
Therefore, the question arises whether some minimum
technology standards apply to lawyers practicing in this
area.
Ethical Obligations
ABA Model Rule of Professional Conduct requires that lawyers
provide competent representation to a client. Competent
representation requires the legal knowledge, skill,
thoroughness and preparation reasonably necessary for
representation. "Reasonable" or "reasonably" when used in
connection with the conduct of an attorney concerning the
conduct of a reasonably prudent and competent attorney.
There are very few cases or ethics opinions that discuss the
application of this rule in the context of technology.
However, one can argue that the "reasonableness" requires
trial attorneys to keep abreast of technological advances
applied to electronic detection. In fact, the American Bar
Association website states that "competition in the use of a
technology may be a requirement to practice law.
Requirements for Technological may appear as part of the
rules of professional conduct, education continuing legal
(CLE) programs and credit insurance premium. "
The statement cites the ABA Bar of Alberta, which has
created a subcommittee on Ethics and new technology to tie
its Code of Professional Conduct for particular areas of
technology, noting that a publication entitled "Technology
and the duty of competence "addresses this suggestion that
the" competition "required" maintaining and improving the
knowledge and skills. " The Subcommittee of Alberta,
"suggests that this requirement includes the domain of
technology, especially in areas directly related to the
lawyer practice.
Although no published ethics opinion in the U.S. appears to
have addressed this issue, in the context of malpractice and
in analyzing ineffective assistance of counsel, which both
contain a reasonableness standard, courts have recognized
that as technology changes, a lawyer’s obligations may
change as well. For example, in McNamara v. United States,
plaintiff claimed that his counsel was ineffective because
counsel did not stay current on the law. The issue was
“whether, in this environment, it is outside the wide range
of reasonable conduct for a lawyer to fail to utilize some
method of keeping up with changes in the law.” Although the
district court decision was ultimately reversed and
remanded, the lower court stated that: One consequence of
this modern environment and of dramatic advancements in
technology is the advent of extensive resources for staying
abreast of developments in the law. Numerous legal
newspapers, periodicals such as United States Law Week, and
on-line services serve this important purpose. In reviewing
the advancements in technology from 1975 versus 1994, the
court also stated that: The accessibility of up to date
legal information at that time was not comparable to its
availability today. As technology and resources develop, the
minimum knowledge and preparation required of lawyers
develops as well.
Similarly, in the case of Smith v. malpractice Lewis, the
court recognized that an attorney assumes an obligation to
make reasonable inquiries in an effort to determine the
relevant legal principles. Although a lawyer is free to
strategies as he or she sees fit, the court held that "there
is nothing strategic about ignorance."
E-Discovery Considerations
Unlike online research or other assistive technology,
e-discovery is intrinsically linked to technology. For
example, only through information technology can be learned
from a client computer or backup tapes restored. While it is
true that electronic documents can be printed from a
computer and produced in this way, as the courts
increasingly consider the production of metadata, document
printing paper production can no longer be an option.
The issue of metadata poses additional technical challenges.
Once the electronic information and its metadata has been
collected, explore and review the data can only be achieved
through the use of technology. Lawyers who do not know how
to check the metadata could leave their clients open to
risks such as inadvertent production of privileged material.
Although, as the court in Smith v. Lewis acknowledged,
lawyers are free to make calls as they see fit strategy,
counsel should at least be aware of the options available to
them and their clients when it comes to e-discovery. On the
other hand, must be willing to obtain technical assistance
on or off as needed. The recent case of Coleman (Parent)
Holdings v. Morgan Stanley, further highlights the potential
liability of e-discovery. In that case, the court requires
that a third party e-discovery provider to verify compliance
with an agreed order.
The technology will change what is reasonable in the
practice of law. Litigation lawyers will have to make sure
they have knowledge of technology has made changes to the
arena of discovery, so you can advise their clients and
ensure that they have provided all the information required
in the discovery process.
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